Last Updated: October 12, 2025
This Privacy Policy describes how Design Sync Studio. (“we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when you visit designsyncstudio.com, engage with our content, or request our services. We comply with the privacy laws of both the United States and Canada, including the CCPA/CPRA, GDPR (as applicable), and PIPEDA.
1. Scope
This policy applies to all visitors, clients, suppliers, and business partners across the United States and Canada who interact with Design Sync Studio through our website, online forms, social media, or email communications.
2. Information We Collect
We collect only the information necessary to provide our creative, design, and consultation services.
a. Personal Information (you provide)
- Name, company name, phone number, and email address
- Project specifications, files, or messages you voluntarily submit through contact forms or email
b. Technical Information (automatically collected)
- Browser type, IP address, device data, operating system
- Pages visited, session duration, referral sources
- Collected through technologies such as cookies, Google Analytics, and Meta Pixel
c. Media and Social Integrations
Our website embeds YouTube videos, Google Maps, and Instagram feeds, which may collect data under their own platform privacy policies.
3. How We Use Your Information
We process personal information for the following legitimate business purposes:
- Responding to inquiries, quote requests, and collaboration proposals
- Delivering design and consultation services
- Understanding website usage to improve performance, content, and SEO
- Managing client communications and onboarding
- Sending marketing updates and newsletters (only when you opt in)
- Maintaining administrative records and ensuring legal compliance
We do not use your data for automated decision‑making or profiling.
4. Legal Bases for Processing (PIPEDA / GDPR)
We rely on one or more of these bases:
- Your consent (when submitting forms or subscribing to updates)
- Performance of a contract (for client projects)
- Legitimate interests (website analytics and marketing insights)
- Legal obligation (to comply with applicable laws)
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Data may be shared only with:
-
Service Providers (Processors):
- Hosting: Bluehost (USA)
- Analytics: Google Analytics, Meta Pixel
- Cloud Storage: Google Drive for project file management
- Email Services: Reputable automation platform (TBD), used solely for internal or opt‑in communication
-
Legal Authorities: If required to comply with laws, protect our rights, or prevent fraud.
All third‑party processors are contracted to maintain confidentiality, security, and compliance with relevant privacy regulations.
6. Cookies and Tracking Technologies
Design Sync Studio uses essential, functional, and analytical cookies to operate our website effectively.
You can choose to:
- Accept or reject cookies via browser settings
- Delete existing cookies at any time
Analytics cookies from Google Analytics and Meta Pixel help us understand traffic sources, ad performance, and user engagement. These technologies may set cookies or access device identifiers to measure cross‑site activity.
7. Data Storage and Security
- Website hosted on secure servers (Bluehost, USA)
- Client files stored on encrypted Google Drive accounts accessible only to authorized personnel
- SSL encryption protects data transmitted through our site
- Regular software and plugin updates strengthen system security
Although we use industry‑standard protections, no online environment is entirely risk‑free. In the unlikely event of a data breach, we will notify affected individuals and/or regulators as required by law.
8. Data Retention
- Inquiry and correspondence data: retained up to 24 months after last contact
- Project and contractual data: retained for 7 years for legal and record‑keeping requirements
- Marketing email subscriptions: retained until you unsubscribe or request deletion
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion (“right to be forgotten”)
- Withdraw consent for marketing communications
- Object to certain processing activities
- Request data portability
To exercise any of these rights, please contact us at:
We respond to all data requests within 30 days.
10. International Transfers
As our servers and tools may operate across the U.S. and Canada, your data might be transferred between these regions. We implement appropriate safeguards consistent with PIPEDA and GDPR adequacy standards to ensure your information remains protected.
11. Third‑Party Links
Our website may include links to external resources. We are not responsible for the privacy practices or content of those third‑party websites.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in regulations or operations. The “Last Updated” date (top of page) supersedes all previous versions. Updates take effect immediately upon posting.
13. Contact Us
Design Sync Studio
Phone
+1-215-995-4450
info@designsyncstudio.com
14. Additional Notice for U.S. Residents (CCPA/CPRA)
California residents may request:
- Disclosure of categories of personal information collected and shared
- Access to or deletion of their stored personal data
- Opt‑out from “sharing” of data for cross‑context behavioral advertising
Requests can be made via the contact details above. We will verify your identity before fulfilling any CCPA‑related request.
15. Children’s Privacy
Our services are directed toward adults and businesses. We do not knowingly collect or maintain data from persons under 16 years of age. If we learn such information was collected, we will promptly delete it.
16. Consent
By accessing or using designsyncstudio.com, you confirm that you have read, understood, and agreed to this Privacy Policy.